Class 3: Exambles of Customer satisfaction

As I study marketing, I can now focus more about what happens around me when I go shopping , I can see the good company and the bad one, I can also touch my rights as a customer, and now I will write some of customer satisfaction that I experienced:

Dior:
As a prestige company, they take a good care of their costumers, they teat them in a classy way, they have a good database of customers, and whenever I purchase something I directly get email from them, which I know it is a system! however I just like it. On the other hand they try to collect information by email surveys with a title of (We would like to get to know you...)

L'occitane:
I will always be a loyal customer to this brand, although I didn't see a single advertisement for them, I still believe that they are one of the best, they don't have to lie or do advertisements, they are just delivering a high quality of products, that I enjoy using, it is just as they write about them. One more thing that I like about the company that they have an international website with almost all famous languages, so if I'm looking for information I can find it in Arabic as well. Their website has all information needed about the products which makes me feel comfortable to search and use what I need.